Our smart solutions
convert your ideas
into sustainable action

Whether its innovation, operational excellence or customer centricity you seek, we'll configure a solution with you and make it a success

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Simple. Stunning.

Smart Wikis... have the intelligence to reason about users' goals and intentions... they integrate your 'know-how' with information and data imported from legacy databases and are secure... they offer smart user-friendly Wizards for selections and inputs... they're generic... and you don't need to be a programmer to look after them yourself

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A complete range of software

Emerging Artificial Technologies present us with new ways of thinking about how organisations can organise and exploit their expertise. Tacit Connexions provides all the tools and techniques you need to achieve this and to generate real benefit.

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Innovative, flexible and secure solutions
delivering tomorrow’s dream – today!

Latest News

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This new AI language and development environment for expert systems programming is progressing rapidly.
Our aim in launching this is to overcome the current deficiencies in the existing alternatives.
On its completion in Summer 2017, the A2I BASIC IDE will provide a new way for relatively inexperienced people to set up and run intelligent software systems.

US Partner opening new markets

K-based, our US reseller in San Diego, is opening up new market sectors for Smart Wiki solutions in the USA.
Jerry Marino, Managing Director at K-based, said "This is a very timely move for us. AI in this new form is of great interest to many organisations that have tried and failed with earlier AI technologies.
Tacit knowledge capture is key to producing a functionaly rich AI solution, and our clients fully appreciate the added value this contributes."

The greatest value you can add to your customer is helping them add value to their customers

We've been working with customers and their suppliers to configure advanced smart solutions. The sessions are based on collaboratively developing their mutual understanding of the expertise and experience each uses and identifying where value can be added.
The concept of customer's customer can also work with internal customers and suppliers too of course.
Keeping sight on what your customer values will keep you at the top of their agenda.

Smart Wiki demonstrations being booked now

Want to see a demo version of a Smart Wiki?
A limited number of 1-2-1 demo sessions are now being arranged on a first come basis. Either via WebConference or in your own location.
Just use our Contact form to make your request.

Book your 1-2-1 demo now
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Got anything to add?

Get in touch using our Contact page if you'd like to suggest other topics of interest or would like to comment on any of our items.

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About Us

Meeting the new digital imperative - integrating AI and Knowledge Systems to mobilise expertise, information and data

Our specialist software tools and techniques provide for richer and more intelligent uses of Information Technology:
* Supporting complex, collaborative processes that include the capture of rationale, improved decision making and the sharing and application of lessons learned
* Transforming information search and retrieval using contextual information
* Preserving and mobilising the experience, understanding, insight and learning of your experts

Our products

Smart Wikis™

Speed the completion of complex individual or collaborative tasks — and at the same time drive up the re-use of existing information and the return on current IT investments

Smart Wikis™ provide integrated collaborative working environments that anticipate each user's personal information needs and surround that user with seamless and non-obtrusive forms of assistance.
They're a kind of Expert System that combines Artificial Intelligence and knowledge concepts with your existing IT and supports all types of desktop and mobile devices.

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Intelligent Decision Support

Even the most experienced decision maker can benefit from the recommendations of an expert system

What to do when 'xxx' happens?... What's the best plan?... Is my decision correct?... Intelligent Decision Support systems are continuously updated with the latest, most accurate and complete information and generate expert recommended responses in real time to these and other complex questions. In high-risk, pressurised environments, the system reduces operator stress levels by performing vital tasks when extra support is needed.

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Adaptive Recursive Process Support

Set up and manage all those complex processes that are so variable your usual software can't handle them

One of a new class of intelligent, high performance knowledge-based software that combines AI with process modelling, execution and reporting. This increases process visibility and control in work management situations where the process itself is recursive and needs to adapt to the impact of real-world changes on the fly.

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Preserving and mobilising know-how

Retain and mobilise high-value experience, understanding, and insight as a critical success factor for your knowledge-intensive organisation

80% of the real value of peoples' know-how lies in their tacit knowledge.
This deep expertise is not consciously available to an expert to describe or write down. Our knowledge engineers identify and extract only the most relevant, high-value segments of expert knowledge - and train your people to do this for themselves.

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Advanced added-value services

Work closer and get to know what your customers and suppliers value

It's true that most value can be added by looking closely at the supplier/ customer experience and providing better ways for those interactions to happen. Our Smart Systems provide all parties with the joint platform they need to configure new added-value services from which all can gain.
Examples include: Training Material Selection and Performance Assessment for high level users, maintainers, and experts; Regulation and Compliance requirements by industry for different levels of user; 'Voice of the Customer' Community of Interest management; New Ideas Lab for exploring what's valued, what's missing, or what's not required in next generation product and service concepts; Collaborative Design to gather feedback on how products work in the operational environment; Transforming sales from profitability per product or service to added vaue per customer.

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Knowledge Engineering Software Tools

Liberate the value in your expertise by making it actionable

80% of the real value of your peoples' expertise is unexpressed. It's known as tacit knowledge, and embraces a vital aspect of everyone's daily working practice involving the most relevant and up-to-date knowledge required for optimal task performance, the location of explicit knowledge hidden in documents and systems, and it represents what really happens - and what should happen - in other words 'best practice'.
Tacit knowledge is deep knowledge not consciously available to the owner. Hence it's difficult for an individual to describe or write down. It requires the support of a specialist trained in knowledge capture and the software tools to structure and publish the meaning and relationships of the knowledge gathered.
Only when it's available in a format that both humans and computers can understand can its full value can be realised by putting it to work.

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